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Service Request

Please use this form to:
• Advise us of a fault or problem you may be
   having with your DVS® system,
• Advise us that you have recently moved into
   a new home with an existing DVS® installed,
• Request information about your existing system
   or about DVS® or
• Request information and prices for upgrades
   to your existing system.
PLEASE NOTE: If the service request is covered by our Five Year Parts and Labour Warranty there will be no charge. Otherwise, if a visit to your home is required, a service fee will be charged. Additional costs for replacement parts, and/or additional service or installation fees may be payable.
All fields marked * need to be completed.
Title: *
Name: *
Email: *
  Please provide at least one or as many phone numbers as possible:
Home:
Business: ext:
Mobile:
  Please advise preferred contact number and best time of day to contact you:
 
   
Address: *
Where DVS® is installed
Suburb: *
Town/City: *
Postcode: *
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Delivery Address:
If different than above. We cannot send to a PO Box address.
Suburb:
Town/City:
Postcode:
Click here to lookup your postcode.
   
Postal Address:
For invoice if different than above.
Suburb:
Town/City:
Postcode:
Click here to lookup your postcode.
   
 

Service Requested:

Please select from the following:
Service Fault or Problem.
Please describe the fault or problem you are experiencing with your DVS® system. Include as much information as possible including whether there is airflow from the ceiling outlets, whether you are experiencing problems in particular areas only, and the severity and frequency of any problems, eg misting or condensation.
New Home Has Existing DVS® System.
We have recently moved into a home with an existing DVS® system installed. Please contact me and provide information about the DVS® installed in my home, and the DVS® Ten Point Service and Filter Change. Add any comments or questions below.
Request for Information or Advice about an Existing DVS® System.
Please provide me with information about my DVS® system, as requested below.
Request for Information on Upgrades.
Please provide me with information and prices for the following:
Upgrade to the Energy Efficient G3® or 5E Climate Controlled Model
Upgrade with DVS® Air-Warmer
Upgrade with DVS® Auto Summer Ventilation
Upgrade with additional ceiling diffusers
Fujitsu Heat Pumps
Econo-Heat®, Atlantic® and NOBO® panel heaters
Other - Please describe below
 
Additional comments:
 
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